内容来源：https://news.microsoft.com/source/emea/features/kerry-group-copilot-knowledge-partner/

内容总结：

在爱尔兰凯瑞集团任职逾二十年的谢恩·麦吉本尼身兼多职。近期，他被任命为集团业务总裁兼生物科技解决方案业务首席执行官，肩负企业转型重任，同时负责酶制剂、益生菌等前沿食品解决方案业务，以提升集团整体竞争力。

面对业务背景与科学领域的知识差异，麦吉本尼将微软365 Copilot视为“知识伙伴”，借其快速解析市场动态与专业技术。他曾用该工具高效处理一份86页的收购提案，通过智能摘要和深度提问，在90分钟内全面掌握潜在风险与机遇，无需逐页阅读文档。

作为凯瑞集团Copilot项目的早期使用者，麦吉本尼表示该工具已彻底改变其工作模式——调查显示97%的用户愿持续使用，单次任务平均节省20分钟。他认为Copilot不仅能提升效率，更能整合集团50余年积累的全球客户解决方案与外部数据，形成“知识协同效应”，从而创造真正的竞争优势。

中文翻译：

在爱尔兰凯瑞集团任职的二十余年间，肖恩·麦吉布尼身兼数职。这家运用生物技术与食品科学的企业，为全球食品、饮料及制药厂商提供超过1.8万种专业原料。

如今他又肩负起双重职责：既担任集团转型业务总裁，又兼任凯瑞生物科技解决方案公司首席执行官。他既要负责酶制剂、益生菌等前瞻性食品解决方案业务，同时要在集团全面提升各业务板块与职能竞争力方面发挥引领作用。

"我的工作内容与职责范围非常多元，"麦吉布尼表示，"可能今天还在探讨供应链全球业务服务流程优化，明天就要研究某款产品的全新发酵工艺。"

Copilot：知识协作伙伴

麦吉布尼面临的最大挑战，是如何有效整合工作所需信息并弥补自身知识短板——他的专业背景以商业管理为主，缺乏科学领域深度积累。这正是微软365 Copilot发挥作用之处。

"我最大的困难在于梳理那些不熟悉领域的信息，"他坦言，"我不具备科学专业背景。因此在与科学家交流或进行投资决策时，必须快速掌握市场动态细节或最新加工技术。Copilot作为知识伙伴的价值令我振奋，它的表现堪称卓越。"

他举例说，近期曾在假期前收到一份86页的收购提案。借助Copilot和Researcher工具，他不仅快速生成文档摘要节省阅读时间，还能通过深度提问揭示提案中的漏洞、风险与机遇。

"这让我在90分钟内就对潜在收购项目形成了更全面认知，"麦吉布尼说，"我无需逐页翻阅文档，而是让Copilot生成各章节执行摘要，再结合经验对关键数据提出质询。Copilot的表现远超预期。"

从效率工具到竞争优势

作为凯瑞集团首批Copilot使用者，麦吉布尼见证了其实践成效。内部调查显示，多数用户平均每个用例可节省至少20分钟，97%的用户希望持续将其应用于日常任务。麦吉布尼表示，自己已完全转向在线工作模式，因为Copilot能帮助他更战略性地开展工作。

除提升效率外，麦吉布尼更看重Copilot整合内外部知识资源的潜力："我们常说'如果凯瑞能完全掌握自身知识该多好'。作为拥有五十余年历史的企业，我们持续为全球客户解决问题，在中国、美国、欧洲市场可能处理过相似案例，但这些经验往往散落在个人档案或不同系统中。"

"Copilot让我们能将内部信息与特定领域的最新外部见解相结合。这种企业专有洞察与市场趋势数据的融合，正在为我们创造真正的竞争优势，这令人无比振奋。"

英文来源：

Shane McGibney has worn many hats during his 20-plus year career at Kerry Group, the Irish company utilizing biotechnology and food sciences to supply more than 18,000 specialised ingredients to food, beverage and pharmaceutical makers all around the world.
He added another when he was named both Business President with responsibility for Transformation, and CEO of Kerry’s Biotechnology Solutions business, overseeing forward-thinking food solutions like enzymes and probiotics, while simultaneously leading the way as Kerry looks to sharpen its competitive edge across businesses and functions.
“There’s quite a variety in the content of my role and quite a variety in terms of my responsibilities,” McGibney says. “One day I could be talking about a global business services process review for supply chain. The next day I could be talking about a new fermentation process for a product.”
Copilot as a knowledge partner
McGibney’s biggest obstacle is trying to synthesize all the information he needs to do his job effectively and address some of the gaps he may have in his background, which is primarily business-oriented, not scientific. That’s where Microsoft 365 Copilot comes in.
“My biggest challenge is in compiling information that I do not have familiarity with,” he says. “I don’t have an expertise in science. So, I need to find a way to quickly get up to speed in certain details on market dynamic, or in some of the latest processing techniques because I’m speaking with scientists or I’m making investment decisions. So, where I’m really thrilled about Copilot and where I’m really leveraging it is as a knowledge partner, and it’s been phenomenal.”
McGibney cited a recent example where he was given an 86-page acquisition proposal to review right before the holidays. He leveraged Copilot and Researcher to summarize the document, cutting down his reading time, and to ask probing questions that revealed gaps, risks and opportunities within the proposal.
“It gave me a much better perspective on that potential acquisition and I was much more informed in 90 minutes,” he says. “I did not read the document. I did not flip the pages. I leveraged Copilot to give me executive summaries of all the different sections and I chose to ask questions as I would of any potential acquisition based on my experience and interrogate that data. Copilot did exceptionally well for me.”
From productivity to competitive edge
McGibney was one of the early adopters as Kerry launched the Copilot program. Surveys of that cohort revealed that most users saved at least 20 minutes per use case and that 97% of the users wanted to continue using Copilot for their daily tasks. McGibney says he no longer works offline, as Copilot’s tools help him work more strategically.
Aside from the productivity benefits, McGibney is excited about Copilot’s potential to unlock institutional knowledge bases and combine that with external data to get one step ahead.
“We often say, ‘If Kerry only knew what Kerry knew,’” McGibney says, reflecting a desire to efficiently tap the organization’s full bank of knowledge. “With 50-plus years as a business, we’ve solved customer problems time and time again. We’ve probably solved similar issues for customers in China, the US and Europe. But we haven’t leveraged all this knowledge because previously it’s been held in people’s files or within different systems.
“Copilot allows us to combine our information with the latest external thinking on a specific topic. It’s the combination of Kerry’s proprietary insight with the latest market trends and data, which gives us real competitive advantage, and that’s exciting.”